• No merchandise will be accepted for return without the original packaging, package insert, and product in resale-able condition.
  • All returns must be initiated within fourteen (14) days of the order date.
    • IF items are being returned because they are damaged, Ophthalmics, Inc. must be notified within 3 business days of delivery.
  • Cold ship items, pharmaceutical, suture and special-order items are not eligible for return.
  • All returns MAY be subject to a restocking fee
  • Return shipping will be the responsibility of the recipient unless Ophthalmics, Inc. is at fault for the error.